What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or fill out a form. Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. Your information helps us to better respond to individual needs.
To improve our website. We strive to improve our service and website offerings. Information and feedback we receive from you is a major contributor to this.
To improve our customer service. Your information helps us effectively respond to client service request and support needs.
To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, contact [email protected] and we will unsubscribe your email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment, PayPal, gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service of the specific application, or as otherwise required by law.
How do we gather information and use it?
When you register for any SoaringSEM, LLC service we ask for information such as your name, company name, email address, billing address, credit card information.
SoaringSEM, LLC uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we store information?
SoaringSEM, LLC uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Although SoaringSEM, LLC owns the code, databases, and all rights to the SoaringSEM, LLC applications, you retain all rights to your data.
SoaringSEM, LLC may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service of any of our applications.
5810 North Hills Drive
Klamath Falls, Or 97603
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